Vacant job

Company Description

Vattenfall is one of Europe's largest producers and retailers of electricity and heat. Our main markets are Sweden, Germany, the Netherlands, Denmark, and the United Kingdom. The Vattenfall Group employs approximately 21,000 people. We have electrified industries, delivered energy to homes, and transformed lives through innovation for over a hundred years. We now want to enable fossil-free living and drive the transition to a sustainable energy system.

Vattenfall Eldistribution AB distributes electricity to households, businesses, and communities – around the clock, all year round. Our electricity grid spans over 12,000 miles, and we supply electricity to nearly 900,000 customers. We build, operate, maintain, and invest in our electricity grid to ensure reliable delivery for our customers. Learn more about us at https://www.vattenfalleldistribution.se/om-oss/ (https://www.vattenfalleldistribution.se/om-oss/)

About the Role

Do you want to help drive a user-centered development of our digital channels – while also contributing visually sharp prototypes and components?

The CX & Digital Channels department is tasked with being at the forefront of customer experience and customer interaction. The CX team supports with customer insights, and together with product development, we continuously deliver improved digital channels. We are responsible for creating a cohesive customer experience across all our digital touchpoints. As a Senior UX Designer, you will become a strategic and operational partner to product owners, development teams, and service designers.

You will work based on our established framework for structure, methodology, and practices within UX, and actively contribute to its further development together with the team. You will enhance your concepts with clear wireframes, prototypes, and UI elements in design tools like Figma or similar.

Your UI focus means that you will be responsible for our design library and UI components, ensuring visual coherence while helping the team make good design decisions.

Your main responsibilities include:

• Translating customer insights into clear design requirements and improvement suggestions
• Defining information architecture, user flows, and interaction principles
• Creating prototypes and UI-close wireframes that visualize UX concepts
• Managing our design library and UI components
• Leading UX activities such as workshops, needs analysis, and concept development
• Supporting and onboarding service designers in their work related to UX and UI
• Ensuring that our digital services comply with accessibility requirements and good UX practices
• Collaborating closely with product owners, developers, and other designers in daily work

Requirements

We would like you to have:

• At least 7 years of experience in UX work in digital environments
• Experience working with information architecture, user flows, and interaction design
• Strong ability to prototype and visualize UX ideas in design tools like Figma
• Strong understanding of UI principles that support usability (layout, hierarchy, typography, spacing)
• Experience leading UX work, choosing methods, structuring, and facilitating workshops and design processes
• Understanding of accessibility (WCAG, EAA) and how it affects UX and UI
• Good communication skills and experience presenting solutions to different target groups
• Very good knowledge of Swedish, both spoken and written, as the role involves frequent internal and external communication and working with digital products aimed at a Swedish audience.

Preferred Qualifications:

• Experience in service design or structured customer journeys.

As a person, you are meticulous, structured, and have an eye for detail. You are a strong team player who enjoys collaborating in cross-functional teams. You are solution-oriented and can easily switch between the big picture and details, and you are equally comfortable working independently as contributing operationally in the design process. In your meticulousness, you strive to deliver high quality and ensure that the customer experience in our digital channels maintains a consistently high standard.

Additional Information

At Vattenfall, we value being active, positive, open, and safety-conscious. We seek employees who share our vision and can contribute to strengthening our corporate culture. We believe that diversity contributes to building a more profitable and attractive company and strive to be good role models in terms of diversity. Vattenfall actively works to ensure that all employees have the same opportunities and rights regardless of age, ethnic or cultural background, gender identity, religion/belief, sexual orientation, or disability. Read more about how we work with diversity and inclusion here.

We also offer a number of other employee benefits such as reduced working hours, favorable pension agreements, parental leave supplements, and more. We work according to a hybrid model with both office presence and the possibility of remote work. Read more about our benefits here.

Location

Stockholm, Solna

For more information about the position, contact the recruiting manager Zandra Salomonsson at [email protected]. For questions about the recruitment process, contact recruiter Anna Uppström at [email protected]

Union representatives for this position are Christian Ericsson, Ledarna, Anne-Marie Sjöbohm, Akademikerna, Jan-Olof Eriksson, Unionen, Ulf Tengman, SEKO. All contact persons can be reached via Vattenfall's switchboard at 08-739 50 00.

Welcome with your application by March 22.

Selection and interviews will take place after the application deadline. We only accept applications via our website. We do not accept cover letters in the application. You can apply quickly and easily by answering selection questions and attaching your CV.

As the safety of Vattenfall and its employees is crucial, we will conduct a “pre-employment screening” before each employment. These checks are based on your role within Vattenfall.

Working at Vattenfall means working with critical infrastructure. Therefore, many of our services are security classified, and you may be subject to military placement.